Refund policy

We accept returns and offer refunds within 14 days of purchase.

A full refund will be issued for the product price.

If your item was shipped, return shipping costs are non-refundable unless the product is defective or incorrect. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

If you need to return an item, please contact us first at phase5europe@gmail.com providing order #, and explain the reason for your return. 

If your return is accepted, we’ll send you instructions on how and where to send your package.