Privacy policy
This Privacy Policy explains how we collect, use, and disclose personal information that we obtain from visitors to our website and customers who make purchases through our online shop. We are committed to protecting the privacy and security of your personal information and comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).
Collection of Personal Information
We may collect personal information about you when you visit our website or make a purchase through our online shop. The types of personal information we may collect include:
Name, address, email address, and phone number
Payment information, such as credit card details or other payment method information
Shipping information, including the recipient's name and address
Order history and transaction details
Communications and correspondence with us, including customer support inquiries
We may collect this information directly from you or from third-party service providers that we use to process payments or ship orders.
Use of Personal Information
We use your personal information to provide our products and services to you, process your orders and payments, and communicate with you about your orders and our products. In addition, we may use your personal information for the following purposes:
To improve and personalize your experience on our website and online shop
To communicate with you about promotions, offers, and other marketing materials
To conduct research and analysis to better understand our customers and their needs
To comply with legal obligations, such as tax or accounting requirements
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
To our service providers and suppliers who provide services to us, such as payment processors, shipping companies, and marketing agencies
To comply with legal obligations, such as tax or accounting requirements
To protect our legal rights or property, or the safety and security of our employees, customers, or others
In connection with a sale or merger of our business or assets
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Security of Personal Information
We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. We regularly review and update our security measures to ensure they remain effective.
Your Rights
You have certain rights with respect to your personal information, including:
Right of access: You have the right to request access to your personal information that we hold.
Right to rectification: You have the right to request that we correct any inaccuracies in your personal information.
Right to erasure: You have the right to request that we delete your personal information under certain circumstances.
Right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us using the contact information provided.